I am sorry to mention that our encounter on the AA counter in Newark was a lot less than stellar – Of The 2 buyer service reps at the counter helping travellers examining in, a single focused her time and energy to ONLY Top notch travellers, and the opposite girl appeared to do as very little as you possibly can – far too busy stressing about what everyone else was doing – all besides what she could BE performing! As the line grew longer, the fewer interested she became, and her Angle was horrific – It took us much less time to get on the Airport than it did standing in line to check in! (around one hour with only four persons before us). By the point we stepped up into the counter – a whole new agent got on board – we needed to “tranquil ourselves down†– you are able to envision how the other forty or so men and women started to come to feel guiding us! As you frequently try to tell us, you “treatment†regarding the passenger, which unique could use a little bit of attitude adjustment – or uncover her A different situation!
I had been enthusiastic to get to the 3 million mile stage on American Airlines also to be awarded a Method Large update. Although my partner and I have a family vacation excursion booked on American to Frankfort, Germany in April, I decided I wish to use our Update and possess One more family vacation journey to London. This wasn't prepared, but because of the improve we made a decision to have an additional excursion.
I know the way hard airline staff work. I have already been a Repeated flyer Because the The us West times. I am the 1st to supply the “occupation perfectly completed†Coupon codes to attendants on flights, and, I treat everyone with utmost regard.
I flew American Airways for the first time and it'll be my past time it was quite possibly the most Terrible experience I'd ever experienced having a airline. hardly ever again you experienced much better Obtain your act jointly
I assumed there to get a coverage for overweight people today. I had been up from the window the entire vacation.I paid for my seat but since it turned out I really didn’t have 1. Using the Old Piedmont still traveling considering American would do superior, unsatisfied throughout.
went to your Dominican Republic on family vacation with my wife and son on july31 til aug seventh 2015 had a good time until eventually time and energy to go residence, the flight leaving within the aug7th experienced a hold off for 8 hrs for departing to Miami then suppose to connect and drop by dulles airport.
I needed to vent my stress While using the baggage situation with all your airline. Everything else was very good, but the way my baggage was dealt with would make me Consider twice just before scheduling with AA once again. I used to be billed $25 each way for a single bag, not remaining told my bag may very well be carried on for no cost. To add insult towards the $fifty charged, my bag was broken on the surface on remaining returned to me.
senores American Airways me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado four minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por targeted visitors aereo y yo pague con hotel y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias
Thus far you have got created us eliminate 24 several hours of our trip We work flat out for day without work perform and of your respective days have led to us achieving our spot One Entire Working day Later on. Not a happy buyer and may distribute the phrase.
Your deficiency of response brought on me to terminate my trip which I explained to Every person to at American.. Make sure you notify me what I do future..
My Mom experienced a worst expertise with AA flight.my Mom is 81 yrs.old lady who won't talk English.We asked for wheelchair support resulting from her arthritis as well as a language dilemma.We had reconfirmed out ask for previous to her departure and a few days before all with each other four occasions.At DFW airport she required to adjust plane.She acquired from the airplane and was instructed to anticipate a wheelchair assistance.Right after waiting around long time nobody arrived to help her.Resulting from not acquiring a wheelchair support on time she skipped her connecting plane to N.J.Somehow she deal with to secure a aircraft although not until finally up coming early morning.Agent was helping her to generate an arrangement for her to remain overnight within the Airport.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about the place I put my bag in the overhead. It had been an embarrassing minute for me and I frankly did by no means appreciate this flight attendant’s particularly loud and arrogant look these up Frame of mind.
There was no gate Completely ready for us and we waited a hour before just one was Completely ready. Which was not what we predicted.
My 1st and previous time to fly with American Airways: I'm a bigger woman and I paid additional for seats on two of my flights to ensure that I wouldn't become a load to other travellers. Why I don’t know there was absolutely nothing diverse about them. My previous flight to my destination was cancelled and I didn't uncover till I had been on my way to the gate. They tried to rout me to another airport with minimal knowledge of the other airport. Following a 4 hour delay I arrived at my destination.